Our Projects
HEET runs a range of projects in north and east London to help reduce fuel poverty and carbon emissions.
Waltham Forest
HEET is commissioned by the London Borough of Waltham Forest to run a project to reduce fuel poverty and carbon emissions in the borough. The project is targeted at fuel poor households. We provide free energy saving advice and fit energy saving measures for eligible households.
Waltham Forest Energy Champions
Could YOU be an Energy Champion in Your Community?
Do you know someone who might be interested in this role?
We know Waltham Forest residents are struggling more than ever with the rising cost of heating their homes, mounting gas and electricity bills, and staying warm and healthy in their homes.
Efficient heating and home insulation could help – and there may be grants to help pay for this. But where can residents find reliable advice and information about what to fit, available grants or navigating often confusing and lengthy grant processes.
Who can help residents sort out debts on energy bills and help them negotiate with their energy company? Where can they find advice on keeping costs down and how best to control their heating?
At the same time, the planet is facing a climate crisis, and there is a growing consciousness that acting locally is the key to reducing carbon emissions globally. Could we help each other make changes that can contribute to cutting emissions?
HEET has been helping Waltham Forest residents in fuel poverty for nearly 25 years. But recent rises in energy bills have pushed many more people into debt, and inspired more to look for ways to make their homes more energy efficient.
We can’t help everybody – and we know there are many residents we aren’t reaching, and communities where barriers prevent some residents getting support. But we believe it is more sustainable for residents to help each other.
HEET is establishing a network of Energy Champions: local volunteers, whether as individuals or as part of existing community organisations, ready to support their neighborhoods by giving advice, fitting basic energy-saving measures, and helping residents resolve issues with energy suppliers.communities.
We are keen to make links with any residents willing to become an Energy Champion. We can help access training, share knowledge, and will provide backup support , with a dedicated advisor line for Champions needing assistance.
Our Vision: Build a network that empowers people to manage their energy use, cut costs, access home improvements, and create positive change for our community and the planet.
What would Energy Champions do?
Visit / advise at least 10 people in a year through their networks or community
Give advice on energy saving in the home
Advise people struggling with fuel bills how to deal with debt, speak to energy companies on their behalf, read meters, explain bills to customers
Signpost residents to other services they may need
Advise on improvements in heating, insulation etc and where residents might obtain these
Get feedback from residents advised
What Would HEET Provide?
Training in energy awareness and fuel poverty
'Using Energy in the Home', certificated NEA Level 1 qualification
‘Shadowing’ HEET advisers on some home visits to complete training
A resource pack with information on energy saving, damp, insulation, heating and more
A backup phone line for champions to get advice with issues they encounter
Ongoing support in terms of debriefing, a get-together session for champions
A service to refer residents who need further support
If you or anyone you know are interested in becoming an energy champion, or you can think of someone else who might, please get in touch with HEET.
Enfield Energy Champions
Can your community group host a trained Enfield Energy Champion?
Would your community or voluntary organisation like to be part of the Enfield Energy Champions programme by nominating a member of staff or regular volunteer as an energy champion?
HEET is working with Enfield Voluntary Action to create a network of energy champions who are embedded in community groups across Enfield, with the aim of tackling fuel poverty and reducing carbon emissions that harm the environment.
We know a lot of local residents contact their trusted local community groups for help and advice. The Enfield Energy champions scheme will increase the quality of advice and support that local groups can give on fuel poverty and energy efficiency.
Your nominated energy champion will go through an accredited training course so they have the skills and knowledge to help any of your group’s members or clients who are facing fuel poverty problems.
The champions will also be able to refer people to a dedicated fuel debt advice service provided by Citizens Advice Enfield and get access to specialist energy efficiency advice and support from HEET.
Funding will be available later in the programme for groups that would like to set up projects around their energy champion.
Visit the Enfield Energy Champions site to apply.
LEAP visits for Enfield residents
HEET has partnered with LEAP - The Energy and Money Saving Service - to help local residents in Enfield save money on their fuel bills and keep their homes warm and cosy.
HEET has partnered with LEAP - The Energy and Money Saving Service - to help local residents in Enfield save money on their fuel bills and keep their homes warm and cosy.
If you're eligible, you will get a FREE home visit from a qualified adviser who can:
help check if you are on the cheapest energy tariffs
install FREE, simple energy saving measures
give you day-to-day energy efficiency tips and ensure your heating system is set up to keep you warm and save money
arrange a FREE telephone advice service to help with benefits, debt and other money problems
refer you for further energy efficiency improvements, such as loft insulation or a new boiler
You may be eligible for a LEAP visit if you:
have a low income
receive Housing Benefit
receive an income or disability-related benefit
have a long-term illness or disability
Call LEAP to book a free home visit on 0800 060 7567 or you can use their online form.